Contact Information


For any technical questions or inquiries regarding:

  • Financial and statistical forms as well as financial reconciliations,
  • CADAC reports, research, membership, policies, and procedures.

Please contact:

CADAC Support line

1-866-249-0296 x1


Office hours:
Monday to Friday 8:00 a.m. to 4:15 p.m. EST (September 1st to June 30th)

Monday to Friday 8:00 a.m. to 3:45 p.m. EST (Summer hours)

Saturday and Sunday: Closed

Statutory Holidays (listed below): Closed

  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Victoria Day
  • Canada Day
  • Civic Holiday
  • Labour Day
  • National Day for Truth and Reconciliation
  • Thanksgiving Day
  • Remembrance Day
  • Christmas Day
  • Boxing Day

Response time for inquiries during business hours:

Registration approval response and Helpdesk inquiries: Maximum 48 hours

150 Elgin Street
P.O. Box 1047
Ottawa, ON  K1P 5V8

Fax: 613-566-4337